Effective Date: January 2025
Introduction
Welcome to the website of 21st Century Garden. Your privacy is important to us, and this privacy policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: This includes information you provide directly, such as your name, email address, phone number, and any details shared via our contact forms or enquiry submissions.
1.2 Usage Data: We collect non-personal data automatically when you visit our website, such as your IP address, browser type, pages viewed, and time spent on the site. This helps us improve your user experience.
1.3 Cookies: Our website uses cookies to enhance functionality and analyse site traffic. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services.
- Improve and personalise your experience on our website.
- Communicate with you about updates, promotions, and relevant information (with your consent).
- Comply with legal obligations and ensure the security of our services.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Trusted third-party providers who assist us in operating our website or delivering services.
- Legal Authorities: When required by law or to protect our legal rights.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Withdraw Consent: Opt out of communications or processing where consent is required.
To exercise your rights, please contact us using the details provided below.
6. Security
We take appropriate measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no online system is entirely secure, and we cannot guarantee the absolute security of your data.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies.
8. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.
9. Contact
If you have any questions or concerns about this privacy policy or how we handle your data, please contact.